Spyderserve Web Development
Updated 9/22/23
Artificial intelligence (AI) is here and recently, it has become much easier for hobbyists, businesses owners and researchers to leverage its power.
Before we get into how AIs power can be leveraged, the question ‘what is Artificial Intelligence?’ should be answered.
“Artificial intelligence is a machine’s ability to perform the cognitive functions we usually associate with human minds,” said McKinsey & Company.
While human interaction can allow for more personal communication with customers, it does now allow for 24-hour assistance within businesses. Potential customers may come across your businesses through a Google My Business search or website outside of your company hours. Through utilizing AI, a business can answer questions a customer has without 24/7 monitoring.
AI can answer questions like:
And the options continue!
By asking questions and responding with useful resources, AI allows for the user to have a better experience thus creating a better impression for your business. AI can also maintain relationships through automated messages for holidays or birthdays to different customers.
Artificial intelligence increases productivity and customer satisfaction in businesses by releasing pressure off of the employees and giving customers the most dynamic experience.
Contact Spyderserve for more information on how Artificial Intelligence can be integrated into your website and start increasing productivity within your company.
Sources and other articles we think you should check out:
What is AI?
https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-ai
https://www.ft.com/content/9393f974-bbda-45ce-9482-8ecee416f794